Syed Y.

● Engineer with proven leadership and mentoring skills. Worked as a DevOps Support Engineer at Skit.ai Company. ● With a wide range of experience, I have involved in Building, Maintaining, Continuous Integration, Continuous Deployment, COE Planning, Development, and Release of various Enterprise-Wide Software Applications for business areas using AWS Services, Git, GitHub, Linux, Windows, Maven, Jenkins, Ansible, Nginx, Jira, Docker, Kubernetes, MySQL, MongoDB, SonarQube, Java, Figma, REST APIs ● Actively monitored and managed infrastructure alerts using AWS GuardDuty, Grafana Dashboard, and Cronitor-Slack Integration. ● Configured Ansible Playbooks for server hardening and managing asterisk containers. ● Debugged infrastructure alerts using Grafana-Loki logs and other tools like Wireshark and sngrep command line interface ● Deprovisioned and deprecated unused services from AWS console and Kubernetes clusters. ● Provided On-Call Support and documented COE procedures. ● In-depth understanding of Agile & stand-up meetings and success in steering them to enhanced growth with vision to drive the better delivery and deployment through efficient integration and client servicing. ● Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company's mission & strategic direction as conveyed through policies & corporate objectives ● Expertise in successfully ramping assignments, while working in close coordination with team members and clients to ensure effective deliverables. ● Maintained high-quality customer interactions and ensured customer satisfaction. ● Worked closely with internal teams to report support issues, customer concerns, and feedback. ● Keeping abreast with the emerging trends in the industry demonstrated the ability to build and maintain positive working relationships with all people at all levels. ● I have a curious and open mind, always ready to learn new things and develop solutions. ● Configured CloudTrail and CloudWatch for measuring security standards using Wazuh Security Tool Dashboard. ● Acted as a bridge between Development and Operations, translating technical requirements into actionable tasks and vice versa. ● Collaborated with cross-functional teams to gather requirements and translate them into Jira issues.