Debasis M.

Summary of Technology Skills • Highly skilled Azure Solutions Architect and SRE Engineering Manager with over 18 years of experience in designing, deploying, and managing cloud solutions. Proven ability to automate tasks, streamline processes, and ensure system reliability. • Expertise in collaborating with customers to define and establish SLOs/SLIs, designing solutions to detect and remediate breaches, and optimizing system performance to exceed SLOs. • Results include: Improved system reliability by 30% and reduced operational costs by 20%. • During challenging times like the COVID-19 pandemic, I demonstrated strong leadership by fostering a supportive culture. By leveraging video calls and prioritizing team well-being, I ensured effective communication and collaboration throughout the crisis. • 18+ years of experience in IT Transformation Leader • 17+ years of experience in Deep Expertise in Microsoft Technologies DevOps & SRE • 15+ years of experience Proven Leadership & Team Builder • 15 years Identity and Access Management (IAM): Active Directory, Microsoft Entra, Okta, CyberArk, Oracle Identity Management. • 15+ years of experience Global Collaboration & Operational Excellence • 12+ years of experience Leading with Empathy & Resilience • 12 years in Azure Stack: Comprehensive experience across infrastructure, DevOps, security, and monitoring. • 12 years in Cloud Migration & Hybrid Solutions: Leading complex cloud migrations, designing secure, scalable solutions. • 12 years in tools like Azure Site Recovery, Azure Data Box, and SQL Server Migration Assistant (SSMA) for efficient data transfer and migration processes. • 11 years of experience in solution architecture, with a focus on APM, observability, or related areas. • 10 years of experience leading PoC initiatives for APM solutions, specifically AppDynamics and Dynatrace. • 10 years of experience in APM and observability tools such as AppDynamics, Dynatrace, New Relic, Datadog, Splunk, ELK stack, etc. • 10 years in in in CI/CD Pipelines: Expertise with Azure DevOps and Jenkins for Infrastructure SRE. • 10 years in Infrastructure as Code (IaC): Proficient in ARM, Terraform, and Ansible. • 8 years in Containerization & Orchestration: Skilled in Docker and Kubernetes. • 8 years of experience in SRE Principles & Practices: Implementing Site Reliability Engineering best practices. • 7 years in Scripting & Automation: Advanced knowledge of PowerShell, Azure CLI, and Python. • 7 years on site experience in USA, Bermuda & Singapore. • 5 years in Appian Platform: Business Process Management and Workflow Automation. • 5 years of experience with AWS and Oracle & MS SQL Server database systems. · • 5 years of advance exp Hardware sizing System interfaces: web services, message queuing, Designing for high-volume scaling and System performance analysis and troubleshooting. Education -Academic & Professional Certification • Masters in Information Technology North Orissa University, INDIA Certification(s) • Microsoft Certified Azure Solutions Architect Expert (MCSE) -2019 • Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Systems Administrator (MCSA) • Cisco Certified Network Associate (CCNA) Microsoft Certified Professional (MCP) Orbia (Global Manufacturing Leader Through Red Global UK Contractual) Microsoft Technologies Architect SME (Azure DevOps SRE Automation AI) Aug 2023 - Apr 2024  Led large-scale cloud migrations for global business units, transitioning infrastructure and applications to Azure Virtual Machines (VMs) with a focus on exceeding established SLOs (Service Level Objectives).  Designed comprehensive Azure cloud architectures incorporating Infrastructure as Code (IaC) with ARM templates, Terraform, and Ansible to ensure efficient and repeatable deployments aligned with Azure best practices.  Led large-scale cloud migrations successfully transitioning critical applications and data to Azure, improving system reliability and reducing operational costs.  Utilized tools such as Azure Migrate, Azure Data Factory, and Database Migration Service to facilitate seamless migrations.  Ensured efficient and repeatable deployments, reducing deployment time by 50%.  Implemented Appian for automating complex business processes and enhancing operational workflows, improving efficiency and collaboration within the organization.  Specialized in IAM solutions, managing identities and access with Azure Entra, SailPoint and CyberArk.  Enhanced security posture and compliance with industry standards by 35%.  Pioneered containerization with Docker and Kubernetes for effortless application scaling and portability.  Developed and managed CI/CD pipelines using Azure DevOps and Jenkins to automate deployments, minimizing manual intervention and improving overall efficiency. Advance Auto Parts SR. Solution Architect (Azure/DevOps/SRE/Automation/AI) Feb 2022 - July 2023  Designed, implemented, and managed Azure-based infrastructure solutions for enterprise clients, ensuring high availability, scalability, security, and adherence to defined SLOs.  Managed end-to-end data migration projects to Azure, ensuring minimal downtime and seamless integration with existing on-premises systems.  Leveraged tools like Azure Site Recovery, Azure Data Box, and SQL Server Migration Assistant (SSMA) for efficient data transfer and migration processes.  Implemented CI/CD pipelines using Azure DevOps, Jenkins, and Git to automate deployments and minimize manual intervention, improving overall efficiency and reducing human error.  Leveraged Appian for business process management, streamlining workflows and integrating with existing systems to enhance productivity.  Integrated IAM solutions, Microsoft Entra, Okta, and CyberArk to secure and manage access across various platforms.  Led APM solutions, specifically AppDynamics and Dynatrace.  Define APM and observability tools such as AppDynamics, Dynatrace, New Relic, Datadog, Splunk, ELK stack, etc.  Designed and deployed solutions on AWS to meet high availability and performance requirements.  Conducted architecture reviews and provided optimization recommendations, Reduced deployment time by 40%  Pioneered containerization with Docker and Kubernetes for effortless application scaling and portability. Result: Increased application deployment speed by 50% and scalability by 35%.  Implemented SRE practices to enhance system reliability, availability, and performance. Result: Reduced system downtime by 25% and improved system performance by 30%. Viatris (Formerly known as Mylan) Microsoft Solution Architect Jun 2020 - Feb 2022  Led migration of infrastructure and applications to Azure Virtual Machines for multiple global business units.  Prepared capacity and architecture plans for Azure cloud environment.  Provided technical leadership and executed Datacentre migrations to Azure.  Utilized Appian to automate business processes, improving data integration and operational efficiency.  Be a critical part of core Azure – Architecture team that is defining & launching exciting “Next Generation” services.  Technical underrating of IT infrastructure & application development Azure solutions architect, DevOps lead & manage a global cross functional “gold” pharma-healthcare application.  Managed end-to-end data migration projects to Azure, ensuring minimal downtime and seamless integration with existing on-premises systems.  Leveraged tools like Azure Site Recovery, Azure Data Box, and SQL Server Migration Assistant (SSMA) for efficient data transfer and migration processes.  Lead efforts to identify risks, resolve key assignment conflicts, & set up suitable decision paths.  Gained extensive experience in architecting solutions on AWS.  Fill in gaps throughout roles & functions as wanted, acting as an adaptive problem solver Offer reporting as necessary on task status, risks, problems & mitigation plans.  Designed hybrid cloud solutions integrating on-premises and Azure environments. Result: Improved system flexibility by 40% and reduced operational costs by 20%.  Automated infrastructure management using PowerShell, Azure CLI, and Python. Result: Reduced manual intervention by 50% and operational errors by 30%.  Enhanced monitoring and logging with Azure Monitor and Log Analytics. Result: Improved issue detection and resolution time by 35%. HCL Technologies Client – HCSC SDM EUC Microsoft Solutions Architect Sep 2016 - Jun 2020  Cloud & DevOps & SRE Leadership: Built and led a proficient team across multiple critical engineering tracks, ensuring 24/7 support and driving efficiency.  Innovation & Integration: Pioneered Azure and on-premises integrations, constantly exploring new technologies to enhance operational efficiency.  CI/CD Implementation: Led successful CI/CD pipeline implementations with Azure DevOps, significantly reducing deployment time and improving success rates.  Infrastructure as Code (IaC): Developed ARM templates and Terraform scripts, improving provisioning efficiency and automating resource management.  IAM & Security: Managed IAM with Azure Entra and CyberArk, enhancing security compliance and ensuring robust access management.  Containerization: Optimized containerization strategies using Docker and Kubernetes for scalability and portability.  Monitoring & Alerting: Designed and implemented proactive monitoring systems (Azure Monitor, Log Analytics) for rapid issue resolution.  Client & Stakeholder Management: Successfully managed client relationships, providing strategic insights and ensuring project governance.  Global Team Leadership: Led global teams with a focus on collaboration, performance, and delivering high-quality services. Achievements:  Reduced deployment time by 50% and improved deployment success rate by 40% through CI/CD pipeline implementations.  Enhanced provisioning efficiency by 35% through the development of ARM templates and Terraform scripts.  Increased security compliance by 30% through effective IAM management with Azure Entra and CyberArk.  Implemented proactive monitoring systems resulting in improved system reliability and uptime.  Successfully led and managed global teams using onsite and offshore models, fostering a collaborative and high-performance culture. Additional Skills:  Proficient in Microsoft technologies including .NET, SQL Server, and Azure.  Experience with BI & Reporting, Java, J2EE, WebSphere, and ReactJS.  Strong understanding of SDLC, Agile methodologies, and DevOps principles.  Skilled in project planning, scheduling, risk management, and program reporting.  Professional Approach: I bring a strategic mindset to cloud and DevOps leadership, combining technical expertise with a proactive approach to innovation and team development. I thrive in driving transformational initiatives that optimize operations, enhance security, and deliver tangible business outcomes. Cultivating a Positive and Collaborative Work Environment  Championed a culture of knowledge sharing and team connection, fostering a healthy remote work environment through weekly video conference calls during COVID-19.  Actively participated in cloud strategy discussions, providing thought leadership to meet operational goals for cloud solutions. Mindtree Client: - Unilever Sr Technical Manager Aug 2014 - Aug 2016  Led a team were configuring & using Azure security, both with SAS & IP restrictions  Managed 3rd level Microsoft technologies Supports quality control activities required to ensure the accuracy.  Managed Azure security and Azure AD.  Automated infrastructure provisioning using PowerShell (PowerShell version 7), Azure CLI, and ARM  Implemented backup and disaster recovery solutions using Azure Site Recovery and Azure Backup.  Assisted in designing and implementing hybrid cloud solutions connectivity and ExpressRoute connections.  Documented infrastructure configurations and best practices.  Ensured application availability and stability (SRE principles). VISA Inc. Through RS Software Infrastructure Management,3rd Level Production Application Support SRE, DevOps Jul 2008 - Nov 2010 & Mar 2011 - Aug 2014 (Deputed at Singapore from Feb 2010 - May 2010 & Jan 2012 to Jul 2014)  Provided 3rd level production application support for critical systems like IFD, REDI, CAMS, and RMP, ensuring high availability and operational efficiency. This laid the groundwork for future cloud-based deployments and set standards for excellence in application reliability and performance.  Led L3 support teams, fostering a culture of collaboration and efficient incident resolution using best practices. This approach is directly transferable to modern SRE methodologies, emphasizing automation, proactive problem-solving, and continuous improvement.  Owned infrastructure support and maintenance tasks, emphasizing proactive monitoring and preventative maintenance to minimize downtime. This proactive approach aligns with principles of Infrastructure as Code (IaC) tools like Terraform and Ansible, ensuring a robust and resilient infrastructure.  Managed Microsoft OS security vulnerabilities, demonstrating a strong commitment to system security and compliance. This expertise is crucial for maintaining secure cloud environments and adhering to best practices in cloud security.  Handled SCCM and Tivoli deployments, showcasing extensive experience with configuration management tools. This foundational skill is essential for adopting IaC and managing cloud platforms like Azure efficiently.  Expertly installed, configured, and troubleshot DNS and Group Policy, demonstrating strong infrastructure management capabilities. These skills are readily adaptable to managing cloud infrastructure using modern tools and practices.  Managed patch management processes and maintained server infrastructure (Windows Server 2008/2012/2016), highlighting a focus on system health and uptime. This experience is crucial for ensuring smooth cloud migrations and maintaining high system availability.  Gained extensive experience in Oracle, Hadoop & MS SQL DB systems  Participated in on-call rotations for problem ticket resolution, ensuring 24/7 support. This commitment to round-the-clock service is a core principle of SRE, ensuring reliability and quick issue resolution.  Consistently exceeded expectations by performing additional duties as assigned by management, showcasing adaptability and a willingness to learn new skills. This proactive attitude is essential for success in emerging areas such as SRE, cloud migrations, and platform engineering with technologies like MS Azure, Terraform, and Kubernetes. Accenture Manager Level D Infrastructure Management Nov 2010 - Feb 2011  Provided 3rd level infrastructure support, assisting in maintenance and troubleshooting.  Managed Windows 2003/2008 servers, Citrix XenApp & Xen Desktop, VMware ESX, IIS, and Active Directory.  Configured, managed, monitored, and troubleshot DNS for Active Directory.  Configured, managed, monitored, optimized, and troubleshot Group Policy.  Wrote procedures and documented processes independently and collaboratively.  Writing procedures & documenting processes independently & in a team environment. Beyond Numeric INC Client – Deutsche Bank NJ USA IT Infrastructure Administrator Jan 2008 - June 2008  Led L3 team for Wintel Patch Management & Compliance Policies.  Troubleshooted Active Directory issues and resolved file and system replication conflicts.  Managed server additions and utilized support tools for issue resolution.  Maintained system and platform configuration tools (Microsoft’s SCCM).  Setup and maintained 10,000 PCs for optimal use.  Upgraded 5,000 Desktops from XP Professional to VISTA using SMS 2003. Certified Systems Bermuda/US IT Infrastructure System Administrator July 2007 - Dec 2007  Managed Windows 2003 Active Directory and Windows 2003/2000 environments.  Installed and configured SMS 2003 and MS Management Server 2003/2.0.  Managed Exchange 2003/2000 configuration, features, and Anti-Spam.  Supported critical issues on Windows 2000/2003 servers on-site and remotely.  Implemented and maintained Group Policy for Windows 2003 Servers.  Maintained and managed Active Directory Sites & Services and AD objects & attributes.  Managed DHCP & DNS Services across servers.  Provided VMware operational support and problem resolution for server systems Ingram Micro, Bhubaneswar, INDIA Microsoft Technical Specialist Aug 2006 – July 2007  Delivered technical skills to salespeople and Microsoft customers on Microsoft Products.  Installed and troubleshooted Windows 2003 Active Directory and Windows 2003/2000 networking concepts.  Coached unnamed/named partners on the solution selling process and pre-sales to maximize sales.  Worked with Microsoft TS for technical assessment and readiness planning.  Educated and evangelized new products/solutions, focusing on positioning and business value. Mahindra & Mahindra Finance (MMFSL), Bhubaneswar, India Regional IT in charge May 2005 – July 2006  Lead regional IT team for the region; manage multiple projects in the Install/Build/Develop/Support stages of Windows systems  Managed Windows 2000/2003 Server administration with Active Directory Service, DNS, DHCP & Windows clustering.  Led the regional IT team, overseeing multiple projects from installation to support stages.  Coordinated outsourcing of FMS/AMC/Warranty/Support services/Training.  Monitored messaging systems including OWA, MS Outlook, PST, and web-related issues.  Installed and configured Citrix ICA for remote and local PCs and managed DNS, WINS, and DHCP.  Ensured maximum uptime for IT assets and coordinated with vendors.  Conducted software and hardware testing for server operating systems.  Conducted monthly network audits, asset inventories, and user feedback assessments.  Managed data disaster recovery as per M&M policy and documented processes.  Ensured servers were up to date with critical Microsoft patches.  Monitored server performance and usage using Orion software Cargill India Pvt Ltd (Through HCL Infosystems) System Administrator Jun2003 – Mar 2005  Monitored server hardware status using advanced monitoring tools.  Handled the commissioning and decommissioning of Windows 2000/2003 Servers.  Deployed Microsoft security patches efficiently using the Big Fix tool.  Configured software and hardware during PC setups to align with individual users' needs.  Maintained and built Win NT, 2000, and 2003 servers, including the management of DNS, WINS, DHCP, Print, and File servers.