Site Reliability Engineer

Job summary

JD.com is seeking a Site Reliability Engineer to ensure the stability of eCommerce mobile and web applications in European countries. Responsibilities include monitoring, incident management, automating deployments, scaling, reliability testing, and incident post-mortems. The role involves global collaboration to maintain a seamless user experience while balancing development speed and operational stability.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 3+ years of experience in DevOps, site reliability engineering (SRE), system stability assurance, or operations and maintenance development
• Experience with common public cloud platform products including cloud hosting, cloud storage, object storage, and CDN
• Proficiency in containerization technologies such as Docker and Kubernetes
• Familiarity with Linux operating systems and common commands
• Proficiency with scripting languages such as Shell, Python, or Go
• Knowledge of mainstream monitoring tools such as Prometheus, Grafana, and Zabbix
• Experience in Java microservices architecture development or operations
• Expertise in Java memory tuning and performance optimization
• Experience with common middleware including MySQL, Kafka, ElasticSearch, and Redis
• Effective communication in English
• eCommerce or retail industry experience
• Intermediate or above proficiency in the Chinese language
• 2+ years of experience designing, analyzing, and troubleshooting large-scale distributed systems

Responsibilities

• Monitor system performance data and alerts through monitoring tools
• Identify abnormal indicators and system risks
• Notify colleagues to resolve issues
• Perform emergency system recovery
• Execute contingency plans to minimize business losses
• Address and resolve system issues and queries from local stakeholders
• Collaborate with team members in other regions to ensure stability of JD's European e-commerce platform system
• Summarize system issues and solutions to continuously improve system stability

Skills

Degrees

Languages

Industry

Relocation