Senior Infrastructure Engineer (365 & AI) – SEO

Job summary

The Senior Infrastructure Engineer will design, implement, maintain, and optimize the Welsh Government's investment in Microsoft 365 services and solutions, providing technical leadership and mentoring junior engineers.

Benefits

Qualifications

• Experience in managing information and workplace services
• Strong communication skills
• Proactive and detail-oriented

Responsibilities

• Take ownership of service delivery
• Lead and manage relationships with third-party suppliers
• Provide technical leadership for Microsoft 365
• Govern security and compliance
• Design and optimize Microsoft 365 infrastructure
• Act as authority for identity and access management
• Design security and performance controls
• Oversee service monitoring and performance
• Lead problem management and root cause analysis
• Set service standards and documentation
• Provide leadership for collaboration services
• Lead design and operationalization of AI solutions

Skills

Security clearance

Relocation